Shipping & Returns
TAIKONAUT-TIME.COM welcomes orders from around the World. Please allow 1-3 weeks for the transit period. Our supporting team will dispatch orders within 48 hours (working day) on receipt of cleared payment.
Shipping or tracking inquiries please log-in your; TAIKONAUT-TIME.COM account and click on "My Account" to view the status of your order. However, if deliveries exceed 3 weeks, please notify us immediately by e-mail than our customer service team will follow up the order in due course.
FREE Ship for worldwide order US$20* or up, European countries** order US$150 or up
Standard Shipping Charge for order below US$20*
US$4 for worldwide out of the European countries listed below (Track Mail)
European countries Standard Shipping Charge for order below US$150
US$7 for the European countries listed below (Track Mail)
**Austria, Azores, Balearic Islands, Belgium, Bulgaria, Corsica, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Irish Republic, Italy, Latvia, Lithuania, Luxembourg, Madeira, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden
Monday, Wednesday & Friday (working day)
Bulk shipment will be dispatched from Hong Kong to US and UK directly. Upon bulk parcel arrival, our US and UK logistic center will distribute the individual order via USPS mail tracking service* for all US Domestic orders and Royal Mail tracking service for the UK and Western European countries orders. Orders may also ship directly from Hong Kong via Hong Kong Post in certain circumstance. The transit period will takes approximately 2 to 3 weeks service to destinations.
For Asia, Australia and all other countries, we offer air mail tracking service provided by Hong Kong Post. The transit period will takes approximately 10 days to 2 weeks service to destinations. Buyer can normally expect delivery to reach you within 2 weeks.
FedEx Express /EMS Service : $38
TAIKONAUT offer shipping upgrade to FedEx Express Service (or EMS) to fulfill buyer's urgent order. Items in express order usually take 3-7 working days to arrive at its destination. The upgrade charge will be a flat rate of US$38. Orders to USA and Asia will be shipped via FedEx Express. For countries out of USA and Asia will be shipped via EMS.
Kindly noted if order including any exotic material such as "genuine alligator strap" will only be shipped via EMS. In exceptional circumstances, when deemed necessary, we reserve the right to change the carrier used without prior notice.
Customs fees and other import duties
Please note that buyers will be responsible for covering your local customs fees and other import duties.
You may return most items within 14 days of delivery for one time exchange, this policy apply to original list price buyer, we will not consider any exchange on discount items & custom made items (eg. custom made watch band / made to order items). Before returning the items, please notify us by e-mail. You are responsible to pay the return postage unless the items we sent were in-correct, are damaged, or have missing parts. Item(s) which show clear sign of use is(are) not qualified to return. The purchase becomes effective upon the expiry of the 14-day return period.
Sending your Return
You can send your return item to the following address:
Unit 1009-1010, 10/F, Tower B, Southmark,
11 Yip Hing Street,
Wong Chuk Hang,
Please indicate below information inside the return parcel:
Original item no.:
Buyer's full name:
Damaged or Defective Items:
Damaged or Defective Items
If something is wrong with an order you have received from TAIKONAUT-TIME.COM, please notify the obvious defects immediately (within 14 days) by contacting us via
E-mail : firstname.lastname@example.org
Tel : (852) 2552 8708 (GMT+08:00)
Fax : (852) 2552 1208
All shipping terms & policy are subject to change or updating by TAIKONAUT-TIME.COM at any time without prior notice.